Delivery Methods and Timing
- All purchases will only be delivered upon full payment and clearance either via bank trasnfer or credit card payment.
- All orders are usually dispatched within 3 business days. Once shipped, standard delivery is within 3-7 working day from the date of succcessful order if stock is available. In an instance where there is a special request, delivery lead-time will be subjusted to availablity but we will keep the customers well informed of thise status of order.
- Due to import restrictions and strict repquirements in other countries, we are unable to deliver every item internationally.
- The shipping fee are calculated according to the weight or volumetric weight whichever is higher. The final shiping and handling cost can be calculated from the Shopping Cart and shipping cost is final.
- To ensure the safety of your goods, we strongly suggest that you open your shipment for inspection at the time of delivery before signing for it. If you find the following during inspection:
- Damage: you shall refuse to take delivery of the shipment and logde a complaint with the courier service company.
- Missing items or wrong items in a shipment: when signing for delivery you may list the names, quantity and other information of missing items and lodge a complaint with the courier company.